What types of tours do you offer at Hanoi City Tours?
We offer a variety of experiences including walking food tours, jeep tours, countryside tours, local market visits, motorbike tours, and full-day city explorations.
How can I book a tour?
You can book directly through our website, via email, or by messaging us on Facebook, Instagram or WhatsApp. Confirmation will be sent once your booking is processed.
Do you offer private tours?
Yes! Most of our tours are available as private experiences. Let us know your preferences and we’ll tailor the tour to your group.
Are your tours suitable for children or elderly guests?
Absolutely. We can adjust the pace of our tours depending on your group’s needs. Just let us know in advance if you have special requirements.
What’s included in the tour price?
Our prices usually include a local English-speaking guide, transportation (if needed), entrance fees, food tastings (for food tours), and a bottle of water. Details will be listed on each tour page.
What should I wear or bring on the tour?
Comfortable walking shoes, sunscreen, a hat, a camera, and a light jacket depending on the season. For countryside tours, you may want to bring insect repellent.
What happens in case of bad weather?
Tours still run in light rain, but in case of severe weather, we’ll contact you to reschedule or offer a full refund.
Can I cancel or change my booking?
Yes, cancellations or changes are accepted up to 24 hours before the tour. Please read our cancellation policy for full details.
Do your guides speak English well?
All of our tour guides are fluent in English, friendly, and experienced. They’re passionate about sharing the culture and history of Hanoi.
Can you help with airport pickup, hotel booking, or other travel services?
Yes, we offer support with additional travel needs upon request. Just contact us and we’ll be happy to assist you.