{"id":1474,"date":"2025-04-28T16:12:25","date_gmt":"2025-04-28T09:12:25","guid":{"rendered":"https:\/\/hanoicity-tours.com\/?page_id=1474"},"modified":"2025-05-30T09:47:26","modified_gmt":"2025-05-30T02:47:26","slug":"faqs","status":"publish","type":"page","link":"https:\/\/hanoicity-tours.com\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t<section class=\"section\" id=\"section_1810404976\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-433949245\">\n\n\t<div id=\"col-86251141\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<h3 data-start=\"260\" data-end=\"484\"><strong data-start=\"260\" data-end=\"317\">What types of tours do you offer at Hanoi City Tours?<\/strong><\/h3>\n<p data-start=\"260\" data-end=\"484\">We offer a variety of experiences including walking food tours, jeep tours, countryside tours, local market visits, motorbike tours, and full-day city explorations.<\/p>\n<h3 data-start=\"489\" data-end=\"673\"><strong data-start=\"489\" data-end=\"515\">How can I book a tour?<\/strong><\/h3>\n<p data-start=\"489\" data-end=\"673\">You can book directly through our website, via email, or by messaging us on Facebook, Instagram or WhatsApp. Confirmation will be sent once your booking is processed.<\/p>\n<h3 data-start=\"678\" data-end=\"842\"><strong data-start=\"678\" data-end=\"709\">Do you offer private tours?<\/strong><\/h3>\n<p data-start=\"678\" data-end=\"842\">Yes! Most of our tours are available as private experiences. Let us know your preferences and we\u2019ll tailor the tour to your group.<\/p>\n<h3 data-start=\"847\" data-end=\"1051\"><strong data-start=\"847\" data-end=\"906\">Are your tours suitable for children or elderly guests?<\/strong><\/h3>\n<p data-start=\"847\" data-end=\"1051\">Absolutely. We can adjust the pace of our tours depending on your group\u2019s needs. Just let us know in advance if you have special requirements.<\/p>\n<h3 data-start=\"847\" data-end=\"1051\"><strong data-start=\"1056\" data-end=\"1094\">What\u2019s included in the tour price?<\/strong><\/h3>\n<p data-start=\"847\" data-end=\"1051\">Our prices usually include a local English-speaking guide, transportation (if needed), entrance fees, food tastings (for food tours), and a bottle of water. Details will be listed on each tour page.<\/p>\n<h3 data-start=\"1300\" data-end=\"1508\"><strong data-start=\"1300\" data-end=\"1344\">What should I wear or bring on the tour?<\/strong><\/h3>\n<p data-start=\"1300\" data-end=\"1508\">Comfortable walking shoes, sunscreen, a hat, a camera, and a light jacket depending on the season. For countryside tours, you may want to bring insect repellent.<\/p>\n<h3 data-start=\"1513\" data-end=\"1673\"><strong data-start=\"1513\" data-end=\"1553\">What happens in case of bad weather?<\/strong><\/h3>\n<p data-start=\"1513\" data-end=\"1673\">Tours still run in light rain, but in case of severe weather, we\u2019ll contact you to reschedule or offer a full refund.<\/p>\n<h3 data-start=\"1678\" data-end=\"1847\"><strong data-start=\"1678\" data-end=\"1716\">Can I cancel or change my booking?<\/strong><\/h3>\n<p data-start=\"1678\" data-end=\"1847\">Yes, cancellations or changes are accepted up to 24 hours before the tour. Please read our cancellation policy for full details.<\/p>\n<h3 data-start=\"1852\" data-end=\"2032\"><strong data-start=\"1852\" data-end=\"1890\">Do your guides speak English well?<\/strong><\/h3>\n<p data-start=\"1852\" data-end=\"2032\">All of our tour guides are fluent in English, friendly, and experienced. They\u2019re passionate about sharing the culture and history of Hanoi.<\/p>\n<h3 data-start=\"2038\" data-end=\"2233\"><strong data-start=\"2038\" data-end=\"2116\">Can you help with airport pickup, hotel booking, or other travel services?<\/strong><\/h3>\n<p data-start=\"2038\" data-end=\"2233\">Yes, we offer support with additional travel needs upon request. Just contact us and we\u2019ll be happy to assist you.<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1810404976 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n#section_1810404976 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_1810404976 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-right-sidebar.php","meta":{"footnotes":""},"class_list":["post-1474","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/hanoicity-tours.com\/api\/wp\/v2\/pages\/1474","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hanoicity-tours.com\/api\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hanoicity-tours.com\/api\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hanoicity-tours.com\/api\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hanoicity-tours.com\/api\/wp\/v2\/comments?post=1474"}],"version-history":[{"count":0,"href":"https:\/\/hanoicity-tours.com\/api\/wp\/v2\/pages\/1474\/revisions"}],"wp:attachment":[{"href":"https:\/\/hanoicity-tours.com\/api\/wp\/v2\/media?parent=1474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}